In Harmony™

Welcome to the Hathaspace Family

 

Thank you for registering your warranty and welcome to the Hathaspace family. Your extended warranty is now active. We are so excited for you to begin using your product. Any questions, comments, or just want to chat? You can always reach us at team@hathaspace.com or 800-466-0535.

Cheers to clean air!

Purchased an Air Purifier?

Join the Filter Club

Filter Club Membership Benefits:

Extended 5-year warranty for your air purifier.

10% discount on replacement filters.

Filters delivered when you need them, effortlessly.

How do I sign up?

Simply, purchase your air purifier replacement filters on our website and choose the Subscribe & Save option. Your filter club membership account will be created during checkout.

Common Questions

  • How often will my replacement filters be delivered?

  • Replacement filters are delivered every 4 months from the date purchased. Based on average air quality levels and usage, replacing your air purifier filters every 4 months is recommended for optimal performance.
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  • When will my credit card be charged?
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  • Your credit card will be charged every time your replacement filters are shipped out. You will receive an order confirmation via email.
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  • How can I view my subscription orders?
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  • You can view your active subscription orders at any time by visiting the filter club subscription portal. To visit the portal, click the "Filter Club " link at the top of the Hathaspace website and log in using the email and password you created during checkout.
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  • Can I cancel my subscription orders?
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  • Yes, you can cancel your subscription orders at any time by visiting the filter club subscription portal. If you cancel your subscription, the 5-year warranty will no longer apply and your warranty will go back to the original extended warranty from the date of purchase.
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  • Can I subscribe to replacement filters on amazon and receive the 5-year warranty?
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  • Yes, subscribing to our filters on amazon also earns you the 5-year extended warranty. However, you must subscribe to Hathaspace-certified filters.
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  • What does the warranty cover?
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  • Under the warranty, Hathaspace will repair, replace, or refund any parts found to be defective due to manufacturer flaws. This warranty extends only to personal use and does not extend to any product that has been used for commercial use, rental use, or any other use in which the product is not intended for. There are no warranties other than that expressly set forth with each product. This warranty is non-transferable and does not cover cosmetic damage, wear and tear, damage resulting from abuse, misuse, loss of the unit, unauthorized repair, improper handling, or products purchased from an unauthorized retailer and distributor. This warranty will not cover consequential damages.
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  • When does the warranty begin?
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  • The extended 5- year warranty is applied from the date of purchase and is only active if you maintain your subscription with Hathaspace.
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  • Does my subscription membership need to be active for my 5-year warranty to remain active?
  • Yes, in order to receive the benefits of the 5-year extended warranty, you will need to maintain your subscription membership.